We do things differently at Titanium Wireless. We see the world differently too.
After 25 years in telecom, our founder, Jessica Rhodes, looked across the telecom industry and realized that it no longer served the client. Clients begged her for help because they dreaded calling support for critical issues. Billing systems buried unnecessary charges in frivolous complexity. Precious time, energy, and money were lost on inadequate systems and processes. It was so rampant that businesses everywhere “embraced the suck” and accepted poor and unfair treatment as part of “doing business.”
That is why Titanium Wireless was created. We are dedicated to giving you the mobile experience you’ve always wanted and needed. We are the only Carrier that will put you and your needs first.
We built our team around unique, motivated people, all eager to learn and committed to our mission of disrupting the industry’s approach to business wireless.
Our Commitment
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01
We raise the bar
We treat our clients how they deserve, leveling up the standard set for other mobile providers.
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02
We get it done
We don’t rest until our clients’ needs are met. No matter the time of day, we’re answering calls and solving problems.
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03
We enjoy the climb
We keep client needs top of mind. We love the grind for the future it promises.
Culture is a priority at Titanium. There are no buzz words or jargon involved; our people are the heart and soul of who we are.
So much so that we bring our remote team together regularly to do the important work of re-invigorating around our values, rewarding our achievements, and acknowledging our areas for growth.
“What I have found since joining with Titanium is a true white glove proactive partnership.
We have moved both our data and vehicle tracking to Titanium. It is not often that the person who is responsible for bringing you into a company stays with you once you are in.”
We take care of our people, so they can take care of you
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Training & Development is our thing, working through national programs to keep our team ever-growing professionally
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Our benefits evolve with what employees need, from a $70k minimum wage to 401(k) matches even for those who choose not to contribute
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Giving time and energy towards causes we care about and ensuring our employees can do the same
We work with talented individuals who enjoy turning the status quo on its head.
Our People
Disrupting the business mobility market of today only happens with a team of experts driven to be the best. We recruit these experts from around the country, ensuring our people can deliver. The strength of our teams is embodied in the leaders who build them.
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Jessica Rhodes CEO/Founder
Jessica Rhodes is the CEO and founder of Titanium Wireless, where she leads with a vision for transparency, innovation, and exceptional customer service in the telecom industry. With a passion for creating solutions that empower businesses, Jessica has built Titanium Wireless into a trusted partner for companies seeking a seamless, customer-first wireless experience. She believes in the power of teamwork and is committed to supporting our amazing team every step of the way. Her dedication to simplifying telecom and her commitment to excellence have positioned her as a trailblazer in the industry, focused on transforming the way businesses connect.
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Teri Sullivan Head of Corporate Strategy
Teri Sullivan is the Head of Corporate Strategy at Titanium Wireless, where she drives the company’s long-term vision and growth initiatives. With a sharp focus on strategic planning and business development, Teri is instrumental in shaping Titanium Wireless’s approach to innovation and market expansion. Her expertise and forward-thinking mindset enable the company to stay ahead in the competitive telecom industry while delivering exceptional value to clients. Teri’s leadership and strategic insight are key to Titanium Wireless’s continued success and impact.
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Kristina Zimmern EVP of Communications
Kristina Zimmern is the Executive Vice President of Communications at Titanium Wireless, where she leads all communication strategies, ensuring the company’s message of transparency, reliability, and customer-centric service resonates across the telecom industry. With a deep expertise in corporate communications and branding, Kristina plays a pivotal role in shaping Titanium Wireless’s public image and strengthening relationships with clients and partners. Her dedication to clear, impactful messaging drives the company’s mission forward and highlights Titanium Wireless as a trusted industry leader.
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Chris Echols AVP of Client Success
Chris Echols is the Associate Vice President of Client Success at Titanium Wireless, where he leads a dedicated team that serves as the backbone of the company’s 24/7/365, second-to-none customer service. Chris’s leadership and commitment to excellence ensure that every client experience is smooth, responsive, and solution-focused. With a passion for client success and satisfaction, Chris and his team go above and beyond to support businesses, making Titanium Wireless a trusted partner in the telecom industry. His focus on customer-centric service reinforces Titanium Wireless’s reputation for reliability and unmatched client care.
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Natalie Kirkland Sr Director, Billing Operations & Compliance
Natalie Kirkland is the Senior Director of Billing Operations & Compliance at Titanium Wireless, where she oversees the critical functions of billing accuracy, transparency, and regulatory compliance. With a keen eye for detail and a strong commitment to integrity, Natalie ensures that Titanium Wireless’s billing processes are seamless, clear, and fully compliant with industry standards. Her expertise and dedication to operational excellence help Titanium Wireless deliver a trustworthy and efficient billing experience, reinforcing the company’s commitment to transparency and client satisfaction. Natalie’s leadership plays a key role in maintaining the high standards that Titanium Wireless clients depend on.
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Andrew Zupkoff Buyback Program Director
Andrew Zupkoff is the Buyback Program Director at Titanium Wireless, where he leads the company’s initiative to provide sustainable, value-driven solutions for clients through device buybacks. Andrew oversees the entire buyback process, ensuring that clients receive credit for their old cell phones while also facilitating proper recycling and disposal of devices as part of Titanium Wireless’s commitment to environmental responsibility. With a passion for sustainability and client satisfaction, Andrew plays a crucial role in aligning Titanium Wireless’s clean initiatives with client needs, making technology upgrades both beneficial and eco-friendly.