We do things differently at Titanium Wireless. We see the world differently too.
After 25 years in telecom, our founder, Jessica Rhodes, looked across the telecom industry and realized that it no longer served the client. Clients begged her for help because they dreaded calling support for critical issues. Billing systems buried unnecessary charges in frivolous complexity. Precious time, energy, and money were lost on inadequate systems and processes. It was so rampant that businesses everywhere “embraced the suck” and accepted poor and unfair treatment as part of “doing business.”
Client priorities define our purpose. Titanium Wireless was created to alleviate such issues and make business wireless a breeze. We are dedicated to giving you the mobile experience you’ve always wanted and needed. Titanium is the only carrier built around your priorities.
We built our team around unique, motivated individuals who are eager to learn and committed to our mission of disrupting the industry’s approach to business wireless.
Our Commitment
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01
We raise the bar
We treat our clients the way they deserve, raising the standard for what mobile providers should deliver.
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02
We get it done
We don’t rest until our clients’ needs are met. No matter the time of day, we’re answering calls and solving problems.
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03
We enjoy the climb
We keep clients' needs at the forefront and embrace the grind for the future it creates.
Culture is a foundational value at Titanium. There are no buzz words or jargon involved; our people are at the heart of who we are.
So much so that we meet intentionally to celebrate progress, stay grounded in our purpose, and push forward with clarity and momentum.
“At Titanium Wireless, you’re more than just a title. You’re part of a team that genuinely values growth, grit, and good people. The pace is fast, the expectations are high, and the support is real. Everyone here is driven, solutions-focused, and always ready to help each other win. It’s a place where your voice matters, your work is seen, and your success is celebrated.”
Kristina Zimmern, EVP, Communications
We take care of our people, so they can take care of you
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Training and development are core to our culture, supported by national programs that empower our team to grow continuously and professionally.
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Our benefits evolve with employee needs, from a $70K minimum wage to 401(k) contributions, even for those who choose not to contribute personally.
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We dedicate time and resources to the causes we believe in and ensure our employees are able to do the same.
Titanium Wireless: Committed to Community
At Titanium Wireless, success is about impact. Whether donating essentials, volunteering, or supporting future leaders, we’re proud to give back. Our commitment to community is woven into everything we do.
We work with talented individuals who enjoy turning the status quo on its head.
Our People
Disrupting the business mobility market of today only happens with a team of experts driven to be the best. We recruit these experts from around the country, ensuring our people can deliver. The strength of our teams is embodied in the leaders who build them.
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Jessica Rhodes CEO/Founder
Jessica Rhodes is the CEO and founder of Titanium Wireless, where she leads with a vision for transparency, innovation, and exceptional customer service in the telecom industry. With a passion for creating solutions that empower businesses, Jessica has built Titanium Wireless into a trusted partner for companies seeking a seamless, customer-first wireless experience. She believes in the power of teamwork and is committed to supporting our amazing team every step of the way. Her dedication to simplifying telecom and her commitment to excellence have positioned her as a trailblazer in the industry, focused on transforming the way businesses connect.
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Teri Sullivan Head of Corporate Strategy
Teri Sullivan is the Head of Corporate Strategy at Titanium Wireless, where she drives the company’s long-term vision and growth initiatives. With a sharp focus on strategic planning and business development, Teri is instrumental in shaping Titanium Wireless’s approach to innovation and market expansion. Her expertise and forward-thinking mindset enable the company to stay ahead in the competitive telecom industry while delivering exceptional value to clients. Teri’s leadership and strategic insight are key to Titanium Wireless’s continued success and impact.
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Kristina Zimmern EVP of Communications
Kristina Zimmern is the Executive Vice President of Communications at Titanium Wireless, where she leads all communication strategies, ensuring the company’s message of transparency, reliability, and customer-centric service resonates across the telecom industry. With a deep expertise in corporate communications and branding, Kristina plays a pivotal role in shaping Titanium Wireless’s public image and strengthening relationships with clients and partners. Her dedication to clear, impactful messaging drives the company’s mission forward and highlights Titanium Wireless as a trusted industry leader.
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Chris Echols AVP of Client Success
Chris Echols is the Associate Vice President of Client Success at Titanium Wireless, where he leads a dedicated team that serves as the backbone of the company’s 24/7/365, second-to-none customer service. Chris’s leadership and commitment to excellence ensure that every client experience is smooth, responsive, and solution-focused. With a passion for client success and satisfaction, Chris and his team go above and beyond to support businesses, making Titanium Wireless a trusted partner in the telecom industry. His focus on customer-centric service reinforces Titanium Wireless’s reputation for reliability and unmatched client care.
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Natalie Kirkland Sr Director, Billing Operations & Compliance
Natalie Kirkland is the Senior Director of Billing Operations & Compliance at Titanium Wireless, where she oversees the critical functions of billing accuracy, transparency, and regulatory compliance. With a keen eye for detail and a strong commitment to integrity, Natalie ensures that Titanium Wireless’s billing processes are seamless, clear, and fully compliant with industry standards. Her expertise and dedication to operational excellence help Titanium Wireless deliver a trustworthy and efficient billing experience, reinforcing the company’s commitment to transparency and client satisfaction. Natalie’s leadership plays a key role in maintaining the high standards that Titanium Wireless clients depend on.
